FAQ

Frequently asked questions

Is it possible to do meet ups or self pick up for Singapore local orders?


Absolutely! You have the option to choose Meet Up as shipping option at Checkout to avoid any delivery fees. Meet up will be at Fort Canning MRT Exit A. Please DM me or whatsapp/text 91253196 to arrange meet up timing. If you forget to message me, I will also reach out to arrange if I don't hear from you. :)




The item I want is out of stock. Can I get notified when it restocks?


I wish I know how to create a "notify me when available" sign up on the product page, but no luck... If you do want to be notified for restock, please send us a message via Contact Us, and include the item and quantity you are interested in, and I will email you when the item arrives. It is ok to express interest even if you're only considering and not sure you will purchase the item. I don't believe in pressure to purchase because I want you to be sure and love item you get from Love.Magic.Sparkles!




Do you offer Tarot readings?


Yes I do, but I haven't offered it as a service yet because it takes a lot of time and energy, and I hold a full time job on top of running Love.Magic.Sparkles. I would like to focus my time and energy on managing the business and providing a great shopping experience for you at this moment. However, I may decide to offer occasional readings at some point. Subscribe to my mailing list to receive news and promotion! I hate spam, so I promise I won't bomb your inbox. :)




Which countries do you ship to at the moment?


We ship WORLDWIDE! But directly from the wesbite, we currently ship to Australia, Canada, France, Germany, Hong Kong, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, UK, USA, Vietnam. To keep shipping as low as possible based on country instead of offering a blanket rate, it's alot of work to add all of them, so I have been adding destinations based on requests. If you country is not on the list, let us know via Contact Us, and I would be happy to quote shipping to you and add your country as a shipping destination!




How is shipping calculated for international orders?


International shipping charges are calculated by weight upon check out. While we try to use the most affording shipping options we can find for each individual country. For this reason, you may not see all countries as shipping destinations at the moment. If you don't see your country listed please Contact Us and we will be happy to add it as a shipping destination. Standard shipping is via post office, but it will be tracked. The shipping time can really vary and may take a while. If post office in your region is not reliable, you may want to opt for Express shipping. There's a maximum weight limit of 2kg for Standard shipping. Our website is unfortunately not smart enough to prevent you to choose it for bigger orders, so to give you an idea, a standard tarot deck will weight around 0.4kg whereas a bigger deck may weigh around 0.6kg. We will reach out to you if your order for standard shippig exceeds 2kg. Express shipping is via courier with tracking. This is a much faster and more secure shippig option. For some countries, it's not that much more expensive than Standard shipping, for other countries, it could be quite a lot. *Note: We will periodically adjust the shipping prices as I see them fluctuate, to keep them as accurate as possible.